Technical+Issues


 * Wednesday, 06/06/12**


 * My response email TO owner Brick Pratt:**

Hello Bick, Thank you so much for your quick reply about my download troubles. I will try downloading the Lite version on my father's ipad tomorrow when they get back from out of town (he took the ipad with him). Thanks for suggesting accessing Workspace through Firefox.

I will explore the 'Lite' version then will decide if it's something that will work for my students in the upcoming school year. I will then submit a request or reply to your email as you suggested to extend the Workspace account. However, when I clicked on your link, I didn't see information on **'when'** the free version for professionals will transition to the paid version.

I have been watching the tutorial videos in the Support tab and also on the MyTalk facebook page. Thank you.

-Gracejoy Hauser


 * Wednesday, 06/06/12**

Here's the reply email from owner/creator of MyTalk app Brick Pratt:

From: support@mytalktools.com To: happygj@knights.ucf.edu Subject: re: My Talk Tools Workspace Date: Mon, 4 Jun 2012 05:06:18 -0500

Hi Gracejoy:

 Your right that Lite won't work with the mac operating system, but Workspace will. You have the steps correct. Have your father download Lite, or you on his machine. Create the account on his machine and that account will be accessible using Workspace on your MAC. We do suggest FireFox because the Mac / Safari / Silverlight combination developed some conflicts in Safari 5. Silverlight is owned by Microsoft and Safari by Apple and sometimes they have conflicts, that eventually get fixed. Right now, use Firefox.

 Then to extend your Workspace account, you have already told me enough. Just submit a request on our support site, or reply to this note.

 I would like you to look through the following post to understand why it's free to professionals and when it's transitioned to a paid version. https://mytalk.zendesk.com/entries/20547377-why-would-mytalk-make-their-software-available-at-no-cost-to-every-support-professional-in-the-world

 And please watch the tutorial videos, then let your creativity take charge. https://mytalk.zendesk.com/forums/198196-tutorial-videos

 Bick


 * Sunday, 06/04/12**

I downloaded the 'Lite' version of MyTalk on my iMac so I can access the suggested "My Talk Tools Workspace" hoping that it will work since it's an iMac but I guess it HAS to be an iPod, iPad, or iPhone so it's not working for me right now as I don't have any of those devices. I contacted the support service from their website. Here's my email to them:

 [|Gracejoy Hauser] Gracejoy Hauser happygj@knights.ucf.edu
 * [[image:http://secure.wlxrs.com/$live.controls.images/is/invis.gif]] [[image:http://secure.wlxrs.com/$live.controls.images/ic/bluemann.png caption="happygj@knights.ucf.edu"]]

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Hello, I downloaded the 'Lite' version of mytalk on my iMac but unable to open it. I don't have an ipad, however, my father does. IF I download the 'lite' version of mytalk on his iPad, is there a way to get the 'My Talk Tools Workspace' on my iMac for the free 30-day trial? I'm a full time Special Ed teacher (resource) and a graduate student at the University of Central Florida doing a service-learning project on an AAC app and our prof chose for us to work with mytalk. Thanks.

-Gracejoy Hauser